Social Media Week 2012: Love, Personalization and the Death of Serendipity


Ah, love. Each February 14 we celebrate all things love in remembrance of St. Valentine, a priest who (literally) lost his head over the emotion.  And so, by the powers of the Roman god Cupid; the Greek god Eros; and the consumer goods god Hallmark, we enjoy love found, curse love lost and are hopeful for love to come.

The logo for Love@AOL

Love@AOL - one of the first online dating sites

For me, it also brings back memories of my first “real” job in social media, as a Community Manager at AOL for one of its largest channels, Love@AOL. Launched as a Valentine;s Day special feature in 1996, it did so well that it became a permanent channel, with (at the time) the largest collection of online dating profiles featuring the newest innovation of the day — photos! Simply put, people — even online —  expressed a need to connect, to be social.

Fast forward to yesterday in New York City at the Third Annual Social Media Week New York. In his keynote speech titled ‘Top 2012 Trends in Social,  JWT CEO David Eastman pointed out that four key operators own almost all of the information about you  online. He called them “GAFA” (pronounced “gaffa”), they are: Read more of this post

Happy Birthday Facebook and an Apology to Mark Zuckerberg

the facebook original welcome screen

Facebook's home screen - 2004

Late afternoon eight years ago today (February 4, 2004), in a small room at Harvard University, Mark Zuckerberg flipped a switch and TheFacebook.com went live. Did he know he created a revolutionary platform that would help define the term social media? Hardly. As reported by The Harvard Crimson five days later, the Mark Zuckerberg of then is not much different from the Mark Zuckerberg of today: talented, impatient and cocky.

Having come off creating Facemash.com, his take on the popular “Hot or Not“site where people submit their photo for public judgment (except that he hacked the photos of Harvard students from the schools records resulting in student backlash), he turned his talents towards a Friendster type site — but one based upon “weak tie” connections like school; dorm residence; subject classes rather than a desire to find a date (or mate).  Perceiving the University’s attempt to create a universal face book as moving too slow, he wrote the code for TheFacebook in his dorm room in one week. Talented; cocky; impatient.

Facebook creator Mark Zuckerberg '06 (right) credits his roommates, Dustin A. Moskovitz '06 and Christopher R. Hughes '06 (left and middle) as the site's social directors.Facebook creator Mark Zuckerberg '06 (right) credits his roommates, Dustin A. Moskovitz '06 and Christopher R. Hughes '06 (left and middle) as the site's social directors.

Facebook creator Mark Zuckerberg '06 (right) credits his roommates, Dustin A. Moskovitz '06 and Christopher R. Hughes '06 (left and middle) as the site's social directors.

After five days TheFacebook had 650 subscribers. Just eight short years later, it counts over 845 million worldwide registrants.  Early on, Zuckerberg rejected an offer from Friendster to sell for $10 Million just a few months after going live. A bold move for a college sophomore.

From the Harvard Crimson 2004 article:
“While Zuckerberg promised that thefacebook.com would boast new features by the end of the week, he said that he did not create the website with the intention of generating revenue. “

In 2008, he resisted Yahoo!‘s offer of $1 Billion (a move many thought foolish). This past week, Facebook filed the paperwork for a $5 Billion public offering that would value the company at between $750 and $100 Billion.

And so I owe Mark Zuckerberg an apology. In 2010, TIME Magazine named him Person of the Year. I wrote an entry at the time stating that it was not the best choice available (see Mark Zuckerberg,TIME Magazine Person of the Year — But Not Mine). But with a 28% ownership stake, Zuckerberg stands to be worth $28 Billion. Yes, that’s billion, with a “B”. Obviously, I was wrong in 2010 and for that I apologize.

I hope he’ll forgive me.

New Broadway Hotline – 1-855-SEE-BWAY

Broadway producer Ken Davenport

Broadway impresario Ken Davenport

Bravo to Broadway producer Ken Davenport (“Godspell” and others) and team for staffing the free Broadway hotline 1-855-SEE-BWAY. Want to know what’s opening or closing? Need to see what shows have performances on Mondays, or curtain times as early as 7:00PM? Curious as to who the leads currently are in a long-running show, or how long a TV or movie star will be in a current show?

Just ask Ken and his team from Davenport Productions who are staffing the line as a service for Broadway lovers (and more importantly, potential Broadway lovers).

Kudos, Ken.

Here’s a link to Ken’s blog entry: http://ow.ly/8OWYq

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